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You may also see this charge on your receipt if the final weight of an item increases the final item charge. For example, if you place your order then remember you need a few more items, you’ll see an additional charge for the difference between your original charge and the new order total.Īn Adjustment Charge on your delivery receipt means the final item charge, after any order changes, was higher than the original charge-for example, if the store is out of a particular brand and you approve a replacement with a higher price. If applicable, you may see other charges at the bottom of your final receipt.Īn Additional Charge on your delivery receipt reflects any items added to your order after it’s been placed that make your new order total more than the original charge. When you place an order through Instacart, we show you the anticipated total for your order, including estimated taxes and fees. Learn more about missing refunds and same-day refunds. If you receive a same-day refund for the entire order total, the original charge disappears from your statement. Instead, you’ll see an adjustment to the original charge. Same-day refunds don’t appear as separate line items in your bank or credit card statement. If you can’t find a refund in your bank account, you may have received a same-day refund. Instacart processes refunds immediately, but they sometimes take 5-10 business days to show in your bank or credit card account. Refund on digital receipt not showing in bank account
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Please note: if your order contains deliveries from multiple stores, you’ll see each store’s items list displayed as a tab on the order details page. At the top of the order details page, click View Receipt.Click View order detail for the order you want to review.In the dropdown menu, click Your orders.Click the 3 horizontal lines in the upper-left corner of your screen.Tap the Orders icon in the bottom right corner of your screen.You can also view your delivery receipt in your Instacart account. If you’re not receiving Instacart emails, please check your junk/spam folder!
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Once your delivery is complete, we’ll send you an email copy of your full receipt that you can easily access in your email inbox.